Table Of Contents
This paper seeks to describe what makes an outsourcer/client relationship successful and what outsourcers can do to ensure the longetivity of their client relationship.
Today, a second generation of computer‐based innovation tools employs knowledge systems technology to automate and support key intellectual activities required for…
The main objective of this paper is to investigate information system (IS) supported coordination in knowledge‐intensive business processes. These are business processes…
This paper investigates the potential of dynamic process modelling as an approach for addressing the problem of information systems (ISs) evaluation in the context of…
Enterprise resource planning (ERP) systems are software packages that allow companies to have more real time visibility and control over their operations. This paper aims…
The purpose of this paper is to show how workflow management can be applied in the context of business networking.
Examining the relationship between business process improvement initiatives, information systems integration and customer focus: an empirical studyGanesh D. Bhatt, Marvin D. Troutt
The goal is to examine the relationship between business process improvement initiatives (BPII), information systems (ISs) integration, and customer focus.
Electronic commerce and supply chain integration: the case of the telecommunication equipment industryLuc Cassivi, Pierre‐Majorique Léger, Pierre Hadaya
This paper presents an analysis of the impact of electronic commerce on firms in the telecommunications equipment industry.
Processes in customer relationship management (CRM) are classified as knowledge‐intensive processes. This paper seeks to provide a framework for knowledge management (KM…
To consider whether business process and management information systems adequately generate “complete” models of the particular business environment.
Renamed from:Business Process Re-engineering & Management Journal
Online date, start – end:1997
Copyright Holder:Emerald Publishing Limited
- Professor Majed Al-Mashari