Benchmarking: An International Journal: Volume 9 Issue 3

The theory and practice of benchmarking: then and now

Mahmoud M. Yasin

The literature related to benchmarking practices and theory was reviewed from 1986 to 2000. The earlier stages of benchmarking developments stressed a process and/or activity…

What to benchmark?: A systematic approach and cases

Luiz C.R. Carpinetti, Alexandre M. de Melo

This paper presents an approach for systematically defining the object of study of benchmarking based on deriving improvement actions from customer expectations and strategic…

Benchmarking manufacturing planning and control (MPC) systems: An empirical study of Hong Kong supply chains

Joseph W.K. Chan, N.D. Burns

Examines the manufacturing planning and control (MPC) systems in three supply chain environments in Hong Kong, based on a questionnaire survey. Studies five MPC modules: master…

Cycle of success: a strategy for becoming agile through benchmarking

Ryan Underdown, Srinivas Talluri

Small companies are facing intense pressure to transform their processes in order to improve the agility of their operations. With the assistance of the Small Business Development…

Learning to compete: the value of internal benchmarking

Paul Hyland, Ron Beckett

It is becoming increasingly apparent that to remain competitive organizations need a high rate of internal learning. Successful organizational learning and knowledge management…

Internet editorial

Ronald E. McGaughey

Benchmarking of costing and performance measurement systems in the new economy

A. Gunasekaran