Benchmarking: An International Journal: Volume 26 Issue 2

Identification of critical risk factors in public-private partnership project phases in developing countries: A case of Nigeria

Solomon Olusola Babatunde, Srinath Perera, Onaopepo Adeniyi

Public‐private partnerships (PPPs) are being faced by risk threats, notwithstanding the fact that the PPP model has been structured in a way that the associated risks are shared…

Lean Six Sigma in the power sector: frog into prince

Michael Sony

Lean Six Sigma is a most widely used technique in quality management. In manufacturing and service industries, this technique is used for process excellence. In the power sector…

Ranking the barriers of sustainable textile and apparel supply chains: An interpretive structural modelling methodology

Rakesh Raut, Bhaskar B. Gardas, Balkrishna Narkhede

Textile and Apparel (T&A) sector significantly influences socio-economic and environmental dimensions of the sustainability. The purpose of this paper is proposed to establish the…

The distribution strategy selection for an e-tailer using a hybrid DANP VIKOR MCDM model

Rohit Titiyal, Sujoy Bhattacharya, Jitesh J. Thakkar

The purpose of this paper is to apply a multi-criteria decision-making (MCDM) framework to evaluate distribution strategies for an e-tailer. An application of MCDM method, the…

Using integrated weighted IRP-Fuzzy TISM approach towards evaluation of initiatives to harmonise Halal standards

Mohd Imran Khan, Shahbaz Khan, Abid Haleem

Multiplicity and conflicting Halal standards involve unnecessary repetition of testing for demonstrating the Halal integrity of the process and the product, thus making it…

Benchmarking the strategic roles of the project management office (PMO) when developing business ecosystems

Maqsood Ahmad Sandhu, Tareq Zayed Al Ameri, Kim Wikström

Projects are an inherent part of implementing strategies. Still, the challenge is to connect a long-term strategy for larger ecosystem development to the individual projects being…

A sustainability assessment framework for cement industry – a case study

Kuldip Singh Sangwan, Vikrant Bhakar, Abhijeet K. Digalwar

The purpose of this paper is to develop a framework and key performance indicators (KPIs) to assess the sustainability of the manufacturing organizations along the integrated…

Modelling and analysis of barriers affecting the implementation of lean green agile manufacturing system (LGAMS)

Rahul Sindhwani, Varinder Kumar Mittal, Punj Lata Singh, Ankur Aggarwal, Nishant Gautam

Many types of research have already investigated the lean, green or agile manufacturing systems in a discrete manner or as combinations of two of them. In today’s competitive…

Organizational learning and benchmarking in university technology courses: A Brazilian experience

Nilson Varella Rübenich, Eric Charles Henri Dorion, Luciene Eberle

The purpose of this paper is to analyze the management practices that contribute to single and double cycles of organizational learning in the vocational education of the…

Detection of cost leaders using non-central principal component analysis and data envelopment analysis

Subhadip Sarkar

The purpose of this paper is to express the strategic positioning of a firm among its rivals based on an overall analysis. The proposed model uses data envelopment analysis (DEA…

Quality assessment of city bus service based on subjective and objective service quality dimensions: Case study in Guwahati, India

Saikat Deb, Mokaddes Ali Ahmed

The purpose of this paper is to estimate and compare the service quality of the city bus service measured by two different approaches which are subjective service quality…

Do patients really perceive better quality of service in private hospitals than public hospitals in India?

Swapnarag Swain

The purpose of this paper is to compare perceived service quality of public/government and private medical college hospitals.

Modified total interpretive structural modelling (TISM) of asymmetric motives and its drivers in Indian bilateral CBJV

Zuby Hasan, Sanjay Dhir, Swati Dhir

The purpose of this paper is to examine the elements of asymmetric motives, i.e., initial cross-border joint venture (CBJV) conditions and relative partner characteristics in…

A review of machine efficiency in mass customization

C.D. James, Sandeep Mondal

The purpose of this paper is to address the gap between definition and practical aspects of production efficiency in mass customization (MC). The paper summarizes all major issues…

Optimization of inventory policies of food grain distribution stage in public distribution system

Sudhir Ambekar, Rohit Kapoor

The purpose of this paper is to model the distribution stage of the public distribution system (PDS) and optimize the inventory policy during this stage of the PDS to address some…

Benchmarking the performance of dairy products in Chinese dairy industry

Santoso Wibowo, Rongbin Yang, Roshnee Ramsaran

The purpose of this paper is to present a review of the main factors that are important to consumers of dairy products and develop a new product performance index for evaluating…