Table of contents
Total quality and socially responsible management (TQSR-M): An integrated conceptual framework
Muhammad Adnan Khurshid, Muslim Amin, Wan Khairuzzaman Wan IsmailThe purpose of this paper is to develop an integrated conceptual framework of total quality management and corporate social responsibility.
Sustainable logistics barriers of fruits and vegetables: An interpretive structural modeling approach
Rakesh Raut, Bhaskar B. GardasThe reduction of food wastage at every stage of a fresh produce supply chain helps in achieving balance among all three dimensions (social, ecological and economic) of the…
Identification of key enablers for total productive maintenance (TPM) implementation in Indian SMEs: A graph theoretic approach
Abhishek Jain, Harwinder Singh, Rajbir S. BhattiThe purpose of this paper is to identify the key enabler for total productive maintenance (TPM) implementation in Indian small and medium enterprises (SMEs) by using graph…
Framework to precede collaboration in supply chain
Harjit Singh, Rajiv Kumar Garg, Anish SachdevaThe purpose of this paper is to help supply chain (SC) decision makers successfully penetrate through SC collaboration and strengthen their SC in the global market by…
Benchmarking the risk assessment in green supply chain using fuzzy approach to FMEA: Insights from an Indian case study
Sachin Kumar Mangla, Sunil Luthra, Suresh JakharThe purpose of this paper is to facilitate green supply chain (GSC) managers and planners to model and access GSC risks and probable failures. This paper proposes to use the fuzzy…
The incident effects of supply chain and cloud computing integration on the business performance: An integrated SEM-ANN approach
Rakesh Raut, Pragati Priyadarshinee, Bhaskar B. Gardas, Balkrishna Eknath Narkhede, Rupendra NeheteThe purpose of this paper is to analyse proposed cloud computing integration (CCI) and external integration (EI) effects on the relationship between the integration of supply…
Efficiency in South African agriculture: a two-stage fuzzy approach
Goodness C. Aye, Rangan Gupta, Peter WankeThe purpose of this paper is to assess the efficiency of agricultural production in South Africa from 1970 to 2014, using an integrated two-stage fuzzy approach.
Modeling the implementation barriers of cloud computing adoption: An interpretive structural modeling
Rakesh Raut, Pragati Priyadarshinee, Manoj Jha, Bhaskar B. Gardas, Sachin KambleThe purpose of this paper is to identify and model critical barriers to cloud computing adoption (CCA) in Indian MSMEs by the interpretive structural modeling (ISM) approach.
Prospects for European sustainable rail freight transport during economic austerity
Dewan Md Zahurul IslamEconomic growth is defined as growth in the capacity to meet individual and collective consumption demands. Decline in economic growth for a longer period (i.e. recession) occurs…
A best practice framework for public-private partnership implementation for construction projects in developing countries: A case of Ghana
Robert Osei-Kyei, Albert P.C. ChanThe purpose of this paper is to develop a best practice framework for PPP implementation for construction projects in Ghana.
Benchmarking higher education programs through alignment analysis based on the revised Bloom’s taxonomy
Kwok Hung Lau, Tri Khai Lam, Booi Hon Kam, Mathews Nkhoma, Joan RichardsonThe purpose of this paper is to propose a scalable quantitative approach to evaluate alignment within and between courses and programs in higher education for benchmarking purpose.
Benchmarking performance of governance quality in Indian states using MCDM techniques
Alok Raj, Rupika KhannaThe purpose of this paper is to benchmarking the governance performance of Indian states.
The metaefficiency of trade shows: a benchmarking analysis by sector
Pilar Alberca, Laura Parte, Ainhoa RodríguezThe purpose of this paper is to analyze the efficiency of trade shows and provide insights for trade show exhibitors using data envelopment analysis (DEA). The paper also offers a…
Proposed the pricing model as an alternative Islamic benchmark
Essia Ries Ahmed, Md Aminul Islam, Tariq Tawfeeq Yousif Alabdullah, Azlan bin AmranThe purpose of this paper is to find applicable Islamic pricing benchmarks (IPBs) instead of the market interest rates which are currently used in Islamic finance as benchmark.
Performance measurement in the natural gas industry: A case study of Ghana’s natural gas supply chain
Yahaya Yusuf, Angappa Gunasekaran, Thanos Papadopoulos, Wendy Auchterlounie, Delphine Hollomah, Masha MenhatThe purpose of this paper is to develop a performance measurement model for the entire supply chain that includes balanced set of performance measures.
Benchmarking responsible management and non-financial reporting
Ivan Hilliard, Tiziana PriedeThe purpose of this paper is to present a model, which assesses the wide range of data offered in non-financial reports, and enables benchmarking of these data between different…
Criticality of detailed staff turnover measurement
Robert Gandy, Patricia Harrison, Jeff GoldScrutiny of staff turnover in large organisations is traditionally reactive, involving benchmarking against peers at institution level. Not being an outlier tempts the inference…
Efficiency evaluation of accounting firm partnerships from the perspective of operating difficulties, strategies, and practices in Mainland China
Chia-Chi LeeThe purpose of this paper is to explore the operating efficiency of accounting firm partnerships.
Innovation driven ecosystem for quality skill development in India
Shishir Shrotriya, Sanjay Dhir, SushilThe purpose of this paper is to investigate and analyze the challenges of quality skill development in complex and large economies like India and develop innovative processes of…
Business environment-supply chain framework and benchmarking supply chain structures: Haiti versus China
Meryem Uluskan, A. Blanton GodfreyThe purpose of this paper is to develop a supply chain management framework covering different business environment levels, that is, macro, micro and supply chain levels, and also…
Strategic action grids: a study on supply chain risk management in manufacturing industries in India
V. Viswanath Shenoi, T.N. Srikantha Dath, C. Rajendran, P. ShahabudeenThe purpose of this paper is to provide strategic recommendations to supply chain managers of Indian manufacturing industries for a robust supply chain related to risk management…
Investigation on firm efficiency: evidence from selected Asia-Pacific countries
Khar Mang Tan, Fakarudin Kamarudin, Amin Noordin Bany-Ariffin, Norhuda Abdul RahimThe purpose of this paper is to examine the firm efficiency or technical efficiency (TE), pure technical efficiency (PTE) and scale efficiency (SE) in the selected developed and…
Mapping the TQM implementation: An empirical investigation of the cultural dimensions with different strategic orientation in Indian firms
Vimal Kumar, R.R.K. Sharma, Pratima Verma, Kuei-Kuei Lai, Yu-Hsin ChangCulture is considered as one of the variables that influence the total quality management (TQM) adoption process. The purpose of this paper is to explore the relationship between…
The associations among market orientation, technology orientation, entrepreneurial orientation and organizational performance
Ra’ed Masa’deh, Jawaher Al-Henzab, Ali Tarhini, Bader Yousef ObeidatThe purpose of this paper is to explore the relationship between three variables of strategic orientation (market orientation, technology orientation entrepreneurial orientation…
Supplier relations impact within the UK automotive industry
Dilek Demirbas, Lauren Wilkinson, David BennettThe purpose of this paper is to understand the impact of the recent recession on both the automotive manufacturer as well as their suppliers. The research aims to identify if the…
Sustainability assessment in the manufacturing industry: a review of recent studies
Shamraiz Ahmad, Kuan Yew WongThe purpose of this paper is to review and analyze the recent sustainability assessment studies in the manufacturing industry from the triple-bottom-line (TBL) perspective. This…
Total quality management practices and organizational performance in the construction chemicals companies in Jordan
Neven Androwis, Rateb J. Sweis, Ali Tarhini, Alireza Moarefi, Mahmood Hosseini AmiriThe purpose of this paper is to investigate the relationship between total quality management practices and the organizational performance in the Jordanian construction chemicals…
A tool to benchmark the food safety management systems in Greece
Andreas Souliotis, Katerina Giazitzi, George BoskouThe purpose of this paper is to develop and implement methods to benchmark the food safety and hygiene of different companies, regardless the management systems applied.
Agentic work behaviour and thriving at work: role of decision making authority
Surendra Kumar Sia, Pravakar DuariThe purpose of this paper is to examine the contribution of agentic work behaviour and decision-making authority (DMA) to thriving at work and, more importantly, the moderating…
Strategic framework towards measuring a circular supply chain management
Sourabh Jain, Nikunj Kumar Jain, Bhimaraya MetriSustainability issues on economic, environmental and social perspectives have drawn attention of environmentalists, ecologists and governments. In this context, circular economy…
Characterising performance measurement systems as used in SMEs: a field study
Marie Marchand, Louis RaymondAs calls have been made to characterize and theorise performance measurement systems (PMS) and as these systems are highly contextualised because of their mission-critical nature…
A quality function deployment strategy for improving mobile-government service quality in the Gulf cooperation council countries
Meiaad Rashid Alsaadi, Syed Zamberi Ahmad, Matloub HussainThe purpose of this paper is to derive mobile-government (m-government) service-quality factors in the Gulf Cooperation Council (GCC) and develop an integrated strategic plan for…
Analysis of manufacturing supply chain agility performance using Taguchi loss functions and design of experiment
Srikanta Routroy, Aayush Bhardwaj, Satyendra Kumar Sharma, Bijay Kumar RoutThe purpose of this paper is to evaluate the agility performance level of manufacturing supply chains using Taguchi loss functions (TLFs) and design of experiment (DoE).
Assessment of critical failure factors (CFFs) of Lean Six Sigma in real life scenario: Evidence from manufacturing and service industries
Raja Sreedharan V., Gopikumar V., Smitha Nair, Ayon Chakraborty, Jiju AntonyMany projects focus on the reliable operation of the activities in the project. Any failure in the process activities leads to major problems resulting in waste, defects…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran