Table of contents
Lessons learned from large construction project in Saudi Arabia
Sumit Mitra, Albert Wee Kwan TanThe purpose of this paper is to identify project management issues in a specific construction project in Saudi Arabia, highlighting its unique context.
A decision aid for finding performance groups
Alan JessopFinding groups of similarly performing organizations for strategic or tactical performance comparison has typically been done by either cluster or frontier analysis. Both present…
Efficiency evaluation of municipal solid waste management utilities in the urban cities of the state of Madhya Pradesh, India, using stochastic frontier analysis
Amit Vishwakarma, Mukul Kulshrestha, Mudit KulshreshthaThe purpose of this paper is to evolve a framework for assessing the efficiencies of municipal solid waste management (MSWM) services.
Longitudinal benchmarking studies in operations management: lessons learned
Markku Kuula, Antero PutkirantaThe purpose of this paper is to explore the possibilities and pitfalls of longitudinal studies in the field of operations management (OM).
Critical success factors for implementing statistical process control in the software industry
Rupa Mahanti, James R. EvansStatistical process control (SPC) is a powerful technique for managing, monitoring, analyzing and improving the performance of a process through the use of statistical methods…
Business multicriteria performance analysis: a tutorial
Gianpaolo Iazzolino, Domenico Laise, Laura MarraroThe business performances of firms are measured on a set of indicators (Financial Ratio Analysis Indicators or Balanced Scorecard Key Performance Indicators). Traditional…
Visual workplace practices positively impact business processes
Braden Kattman, Thomas P. Corbin, Larry E. Moore, Leonard WalshIn today's globally competitive environment, customers only want to pay for value‐added activity. They are not willing to pay for inefficiencies, such as those incurred through…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran