Benchmarking: An International Journal: Volume 18 Issue 4

Construction plant breakdown criticality analysis – part 1:UAE perspective

P.B. Ahamed Mohideen, M. Ramachandran, Rajam Ramasamy Narasimmalu

The purpose of this paper to develop a novel strategic approach to handle corrective maintenance procedure in the event of a breakdown/disruption of service. A proposal to…

Peer evaluation to develop benchmarking in the public sector

Lucio Cappelli, Roberta Guglielmetti, Giovanni Mattia, Roberto Merli, Maria Francesca Renzi

The urgency to strengthen the effectiveness and efficiency of public administrations has led to the adoption in the public sector – in Italy as well as in other countries – of…

A comparative study of organizational strategy and culture across industry

Bindu Gupta

The present study examines the strategy and culture of 32 Indian organizations belonging to seven industry segments namely construction, banking, information technology (IT)…

Benchmarking with data envelopment analysis: a return on asset perspective

Seong‐Jong Joo, Don Nixon, Philipp A. Stoeberl

Selecting appropriate variables for analytical studies is critical for the validity of analysis. It is the same with data envelopment analysis (DEA) studies. In this study, for…

A systematic benchmarking perspective on performance management of global small to medium‐sized organizations: An implementation‐based approach

Carlos F. Gomes, Mahmoud M. Yasin

The purpose of this paper is to offer small to medium‐sized organizations (SMOs) with global business aspirations an innovative approach to performance measurement and management.

Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach

Faisal Talib, Zillur Rahman, M.N. Qureshi

Previous research showed that there are some barriers which hinder the implementation of total quality management (TQM) in organizations. But no study has been undertaken to…

A theory of benchmarking

John P. Moriarty

The purpose of this paper is to identify the necessary or sufficient methodological elements contributing to benchmarking's effectiveness and to establish them within an…