Benchmarking: An International Journal: Volume 15 Issue 3

Public sector benchmarking: an application to Italian health district activity plans

Emidia Vagnoni, Laura Maran

The paper seeks to suggest an application of the benchmarking technique on the content evaluation of the health district activity plans (HDAPs).

Measuring comparative efficiencies and merger impacts of wireless communication companies

He‐Boong Kwon, Philipp A. Stoeberl, Seong‐Jong Joo

The purpose of this study is to benchmark the wireless mobile communication service providers in the USA for the relative efficiencies of assets and expenses in conjunction with…

Benchmarking knowledge gaps through role simulations for assessing outsourcing viability

Sandhya Shekhar

With an increase in global outsourcing, there is a need for risk mitigation strategies for outsourcing partner selection. Most outsourced services are getting commoditized, making…

Process benchmarking: a new tool to improve the performance of overhead areas

Ronald Gleich, Jaideep Motwani, Andreas Wald

This paper aims to present an empirically developed and tested process to address the limitations in the literature on the lack of appropriate performance measures and benchmarks…

Benchmarking the benchmarking models

G. Anand, Rambabu Kodali

A review of benchmarking literature revealed that there are different types of benchmarking and a plethora of benchmarking process models. In some cases, a model has been uniquely…

Development and application of a benchmarking information system in clusters of SMEs

L.C.R. Carpinetti, O.T. Oiko

The paper aims to focus on the development and application of a benchmarking information system designed for use within a cluster.

Fahrenheit 59: An environmental decision support system for benchmarking global warming at Johnson Space Center

Madjid Tavana

The overwhelming majority of scientists agree the earth's temperature has risen during the past century. Nature maintains a balance to keep the earth's average surface temperature…

Benchmarking e‐learning: trialling the “MIT90s” framework

Virendra Mistry

The paper aims to focus on the University of Glamorgan benchmarking activity aimed at assessing its progress towards the embedding of e‐learning. This activity was part of a wider…