Table of contents
Benchmarking in health services
Pinar Guven‐UsluTo investigate implementation of benchmarking (BM) in three hospital trusts by adapting receptive context of change model according to BM principles of EFQM business model.
Building an activity‐based costing hospital model using quality function deployment and benchmarking
Marvin E. González, Gioconda Quesada, Rhonda Mack, Ignacio UrrutiaTo use quality function deployment (QFD)/benchmarking for building an optimal activity‐based costing (ABC) model using baseline information from five different Spanish hospitals.
Performance measurement for green supply chain management
Aref A. Hervani, Marilyn M. Helms, Joseph SarkisTo introduce and provide an overview of the various issues related to environmental (green) supply chain management performance measurement.
Employee benefits of multi‐owner accounting firms: groundwork for benchmarking
Ronald McGaughey, Victor Puleo, K. Michael CaseyThe purpose of this research paper is to provide practitioners and researchers with guidance and ideas for benchmarking employee benefits in companies providing professional…
A competence‐based strategic management model factoring in key success factors and benchmarking
Hsiu‐Li ChenTo establish a comprehensive model of strategic management emphasized on the interactions of the organization with its external and internal environments and also to further…
A business model for uncertainty management
S.C.L. Koh, A. Gunasekaran, S.M. SaadTo present the application of a business model for holistic uncertainty management for twenty‐first century manufacturing enterprises.
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran