Table Of Contents: Volume 14 Issue 2
Workplace environments and user satisfaction assessment have been recognised as a key research area for improving knowledge‐intense organisation performance through…
The purpose of this paper is to study how contact centre employees rationalize the perceived problems of an open plan contact centre environment.
The purpose of this paper is to assess the effectiveness of operational property asset management in Scottish Councils and the extent to which this achieves best value…
Online date, start – end:1998
Copyright Holder:Emerald Publishing Limited
- Dr Christopher Heywood
- Dr. Rianne Appel-Meulenbroek