Table of contents
Picking professionals: a client-centric knowledge assessment framework
Tale Skjølsvik, Karl Joachim BreunigThis paper aims to explore how professional competences are defined and assessed by clients of professional service firms (PSFs). Extant research has studied the knowledge base of…
352
Knowledge worker productivity: is it really impossible to measure it?
Gianpaolo Iazzolino, Domenico LaiseThe purpose of this paper is to propose and discuss, from both a theoretical and empirical point of view, a methodology for measuring the productivity of knowledge workers, then…
1044
How organizational constraints affect nurses’ decision in triage assessment performances
Lorella Cannavacciuolo, Adelaide Ippolito, Cristina Ponsiglione, Gaetano Rossi, Giuseppe ZolloThis paper aims to investigate the performances of decision-making process of emergency department’s nurses involved in the triage level assessment.
358
Success factors of high performance organization transformations
André de WaalWhen an organization becomes a high performance organization (HPO), it is able to outperform comparable organizations for an extended period of time, thereby ensuring its…
2726
ISSN:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma