Journal of Knowledge Management: Volume 20 Issue 6

Knowledge management and business performance: global experts’ views on future research needs

Peter Heisig, Olunifesi Adekunle Suraj, Aino Kianto, Cosmas Kemboi, Gregorio Perez Arrau, Nasser Fathi Easa

This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes.

Understanding counterproductive knowledge behavior: antecedents and consequences of intra-organizational knowledge hiding

Alexander Serenko, Nick Bontis

This paper aims to explore antecedents and consequences of intra-organizational knowledge hiding.

What factors influence knowledge sharing in organizations? A social dilemma perspective of social media communication

Liana Razmerita, Kathrin Kirchner, Pia Nielsen

Enterprise social media platforms provide new ways of sharing knowledge and communicating within organizations to benefit from the social capital and valuable knowledge that…

Exploration of multi-layered knowledge sharing participation: the roles of perceived benefits and costs

Mohammadbashir Sedighi, Sander van Splunter, Frances Brazier, Cees van Beers, Stephan Lukosch

This paper aims to explore participants’ perceived benefits and costs that influence the quantity and the quality of voluntary participation in knowledge networks in a…

Effects of knowledge management on client-vendor relationship quality: the mediating role of global mindset

Revti Raman Sharma, Doren Chadee, Banjo Roxas

This study argues that knowledge management (KM) by itself has only limited effects on client–vendor relationship (CVR) of global providers of highly customised services. Rather…

Intrinsic motivation for knowledge sharing – competitive intelligence process in a telecom company

Fernando Carvalho de Almeida, Humbert Lesca, Adolpho W.P. Canton

Knowledge about competitive environments is a determinant factor for the success of a firm, as it may allow it to anticipate threats and opportunities in its market. This study…

Role of knowledge brokers in communities of practice in Japan

Nobutaka Ishiyama

The purpose of this study is to investigate the role of knowledge brokers in Japanese communities of practice (CoP). This is because if knowledge brokers can connect across…

The impact of focus, function, and features of shared knowledge on re-use in emergency management social media

Dave Yates

The purpose of this study is to investigate how organizations use social media such as blogs to share and re-used knowledge during contingencies, disasters, and emergencies. The…

Artifacts in knowledge management research: a systematic literature review and future research directions

Stefania Mariano, Yukika Awazu

The purpose of this paper is to assess the role of artifacts in the knowledge management field in the past 18 years (1997-2015) and to identify directions for future research.

Old wine in new bottles: docility, attention scarcity and knowledge management

Charles J. McMillan

This paper aims to address the nature of docility in organizations, its practical role in attention scarcity and knowledge diffusion in complex organizations and the management…

The effects of knowledge management capabilities on perceived school effectiveness in career and technical education

Wen-Ling Shih, Chun-Yen Tsai

This study aims to investigate the impact that knowledge management (KM) capabilities have on school effectiveness in career and technical education (CTE) in Taiwan.

Tracing the historical origins of knowledge management issues through referenced publication years spectroscopy (RPYS)

Ali Akbar Khasseh, Reza Mokhtarpour

This study, using a new method called Referenced Publication Years Spectroscopy (RPYS), aims to examine the most important historic works written in the area of knowledge…