Journal of Knowledge Management: Volume 18 Issue 6

Knowledge management barriers, practices and maturity model

Fabio Lotti Oliva

This paper aims to discuss the barriers and practices associated with knowledge management (KM), which is characterized as an important management tool to add value to products…

An evaluation of knowledge management tools: Part 1 – managing knowledge resources

Peter Massingham

This paper aims to evaluate a range of best practice knowledge management (KM) ideas used to manage knowledge resources. In total, four KM toolkits and 16 KM tools were tested…

An evaluation of knowledge management tools: Part 2 – managing knowledge flows and enablers

Peter Massingham

This paper aims to evaluate a range of best practice knowledge management (KM) ideas used to manage knowledge flows and enablers. In total, four KM toolkits and 23 KM tools were…

Trouble with tacit: developing a new perspective and approach

Lesley Crane, Nick Bontis

The purpose of this viewpoint paper is to question the widely adopted tacit-explicit distinction of knowledge, arguing that this is based on a misappraisal of the original source…

Knowledge management driven firm performance: the roles of business process capabilities and organizational learning

Ing-Long Wu, Jian-Liang Chen

This paper aims at defining a model to properly evaluate knowledge management (KM) value. Empirical studies have found little or no improvement in organizational performance…

Intra-network knowledge roles and division performance in multi-business firms

Manuel Villasalero

The purpose of this study is to deal with the performance consequences of business units that adopt varying knowledge roles within the internal multi-business network…

Alternative control methods for exploiting subsidiary knowledge within an MNE: quantity versus quality

Roslyn Larkin

The aim of this paper is to expose the power of informal control mechanisms over explicit knowledge transfer through information communication technology (ICT) systems in…

Structural health assessment of communities of practice (CoPs)

Suchul Lee, Yong Seog Kim, Euiho Suh

This paper aims to provide organizational knowledge management teams with a new metric, the bottleneck impact score (BIS), a valuable tool for evaluating the structural health of…

Wiki for knowledge sharing, a user-centred evaluation approach: a case study at STMicroelectronics

Manel Brichni, Nadine Mandran, Lilia Gzara, Sophie Dupuy-Chessa, David Rozier

– The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization.