Journal of Knowledge Management: Volume 1 Issue 1

Knowledge Management: An Introduction and Perspective

Karl M. Wiig

Leaders of successful organizations are consistently searching for better ways to improve performance and results. Frequent disappointments with past management initiatives have…

The Future of the Organization: Selected Knowledge Management Issues

Colin J. Coulson‐Thomas

To assess the relevance of the growing interest in Knowledge Management, the author suggests the need to understand the contemporary context into which it is being introduced. For…

The Knowledge Agenda

David Skyrme, Debra Amidon

For most companies the immediate challenge is to create a knowledge‐based business which can capitalize on the opportunities afforded by the emerging knowledge economy. This…

The Knowledge‐Based Organization: An International Survey

Rory L. Chase

An international survey, sponsored by the Journal of Knowledge Management in association with the Best Practice Club™ and The Benchmarking Exchange, sought to explore the drivers…

Leveraging Knowledge for Operational Excellence

Cindy Johnson

A recognition that pockets of business and process excellence existed alongside mediocrity led Texas Instruments to establish a Best Practice Sharing programme under the direction…

The Management of Intellectual Assets: Delivering Value to the Business

Gordon McConnachie

At The Dow Chemical Company, Intellectual Assets are regarded as knowledge with a value and are a key factor in creating wealth for the company. These Intellectual Assets include…

Leveraging Human Capital

Marc Baker, Mike Barker, Jon Thorne, Martin Dutnell

This paper introduces some of the elements of Knowledge Management and outlines the approaches RM Consulting ‐ the internal consultancy of the Royal Mail and the Post Office ‐ is…

Knowledge Management: An Emerging Discipline

Syed Z. Shariq

Society is entering into an era where the future essentially will be determined by people’s ability to wisely use knowledge, a precious global resource that is the embodiment of…

Knowledge Management Benchmarks

Rory L. Chase

Knowledge Management is now one of the major driving forces of organizational change and wealth creation. This paper reviews some of the major concepts and approaches as discussed…