Table of contents - Special Issue: Emotion and learning in the workplace: critical perspectives
Emotion and learning in the workplace: critical perspectives
Angelo Benozzo, Helen ColleyThe aim of this Guest Editorial is to position the special issue.
4450
Not learning in the workplace: austerity and the shattering of illusio in public service work
Helen ColleyThis paper seeks to discuss the impact of UK government austerity policies on learning in public service work, specifically youth support work. It also aims to argue that…
2239
Learning racial hierarchies: Communication skills training in transnational customer service work
Kiran MirchandaniThis paper aims to focus on the communications skills training given to transnational call center workers in India whose jobs involve providing customer service to Western…
2473
Learning to “fit in”: the emotional work of Chinese immigrants in Canadian engineering workplaces
Hongxia ShanThe paper aims to explore the emotion learning experiences of some Chinese immigrants in Canadian engineering workplaces.
1653
Online tutoring and emotional labour in the private sector
Sue WebbWhat happens when computer software is designed to replace the teacher and the human role is to service the relationship between the software and the learner? Specifically, this…
1649
ISSN:
1366-5626Renamed from:
Employee Counselling TodayOnline date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Assistant Sara Cervai
- Prof Tauno Kekäle