Journal of Communication Management: Volume 2 Issue 2

Subject:

Table of contents

The public relations process: A re‐think

Anne Gregory

Much new work has been undertaken in the field of strategic management in recent years. Corporate planning, especially popular in the 1980s, has given way to new and dynamic…

Public relations in the NHS: An exploratory study of the Scottish experience

Gillian Hogg, Francoise Van Burren

In the new and challenging environment of Trust hospitals communication plays an ever increasing role. The implication is that this provides opportunities for the public relations…

The representativeness heuristic as a determinant of public perceptions of banking organisations

Roger Bennett

Three hundred and sixty‐seven members of the general public were interviewed in Surrey and Greater London in an attempt to ascertain whether they employed the representativeness…

Building an in‐house public affairs function

Gloria Walker

Increasingly more companies are recognising the importance of regulations and other legislation and their effects on business. This recognition has caused significant growth in…

Communication in organisations operating internationally

Andraea Dawson‐Shepherd

Internal communication is a significant challenge for most UK organisations, and for those operating pan‐nationally the challenge grows considerably. The complexity lies in the…

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Knowledge management: A case study

Victoria Ward, Jane Alexander

This paper describes how NatWest Markets’ (NWM) recent initiative in knowledge management was born and the ways in which it has already evolved to meet the organisation's needs…

People, technology and communication: The case for superhighway codes

Kevin Thomson, Lorrie Arganbright

Technology is rapidly changing the shape of internal communication, as increasingly more organisations make use of email, intranets, ‘extrenets’, databases and the like. The…

European Works Councils and information and consultation procedures: Employee communications — strategy and approach

Don Cuthbert

The new Amsterdam Treaty — which incorporates the Social Chapter — was signed in October. The UK will now be affected by a number of European directives from which it had…

How is your Suitish? (pronounced ‘sweetish’)

Timothy R.V. Foster

In this paper the author discusses the use of poor written English in and around the executive suite and suggests some ways to achieve greater clarity.

Directors' Guide: Better Communications for NHS Trusts'

Gillian Hogg, Kevin Moloney, David Miller, W.D.E. Mallinson

Communication, like quality or professionalism, is one of those words that is constantly bandied around without ever being properly considered; they are universally considered to…

Cover of Journal of Communication Management

ISSN:

1363-254X

Online date, start – end:

1996

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Prof Jesper Falkheimer