International Journal of Quality Science: Volume 2 Issue 1


Managing Quality

Table of contents

Environmental versus quality standards ‐ an overview and comparison

John F. Affisco, Farrokh Nasri, M. Javad Paknejad

Considers the series of environmental standards known as ISO 14000. Presents an overview of the organization‐processes group of these standards, and a comparison with the…

An integrated approach to service quality improvement

Chu‐Hua Kuei, Min H. Lu

Presents a synergy and integration of marketing and operations for continuous quality improvement in a service setting. Discusses measurements, improvements, and…

Statistical process control and forecasting

O.O. Atienza, B.W. Ang, L.C. Tang

Explores the relationships between statistical process control (SPC) and forecasting procedures. While both procedures are often applied and used in different contexts, a…

The Dodge‐Romig double sampling plans based on fuzzy optimization

Reay‐Chen Wang, Chung‐Ho Chen

Considers that the problem of determining the Dodge‐Romig lot tolerance per cent defective (LTPD) double sampling plan (DSP) under the fuzzy environment satisfies the…



Online date, start – end:

1996 – 1998

Copyright Holder:

Emerald Publishing Limited