Team Performance Management: Volume 13 Issue 7/8

Transactive memory processes that lead to better team results

Natalia Martin Cruz, Victor Martin Perez, Yolanda Fernandez Ramos

The objective of this paper is to evaluate dynamically those transactive memory processes that help to improve team results. Thus, the paper analyzes the processes by which…

Interplay among innovativeness, cognitive intelligence, emotional intelligence and social capital of work teams

Ajay Goyal, K.B. Akhilesh

The paper seeks to highlight the key value changes in the current economy, which is shifting towards intangible assets such as innovativeness, cognitive intelligence, emotional…

Characteristics of work organization in UK and Philippine call centres

Eppie Estanislao Clark

The purpose of the study is to describe the characteristics of the team designs in a call centre in the United Kingdom (UK) and The Philippines (RP). As the design of teams is…

Teams as substitutes for leadership

Liisa Huusko

The aim of this paper is to address teams as substitutes for leadership. The article makes use of juridical foundations as a normative basis for addressing substitutes for…

Improvisation model for team performance enhancement in a manufacturing environment

Anil B. Jambekar, Karol I. Pelc

The core purpose of the paper is to propose that improvisational practices have the potential to bring an additional dimension to the learning process in a typical manufacturing…