Journal of Systems and Information Technology: Volume 15 Issue 1


Table of contents

Ontology and tool support for quality service management

Adel Alti, Abbdellah Boukerram, Philippe Roose

The purpose of this paper was to design ontology for describing semantic context‐aware quality services, and to present a new web management tool that provides a great flexibility…

A novel system for video news' sentiment analysis

Zied Kechaou, Ali Wali, Mohamed Ben Ammar, Hichem Karray, Adel M. Alimi

Despite the actual prevalence of diverse types of multimedia information, research on video news is still in an early stage. Improving the accessibility of video news seems worth…

A systematic literature review of semiotics perception in user interfaces

Muhammad Nazrul Islam

The underlying objective of this literature review was to investigate what kinds of semiotics researches have been employed in user interfaces design and usability evaluation, and…


Implementing open source software to conform to national policy

Lizette Weilbach, Elaine Byrne

The purpose of this paper is to investigate the implementation process of an open source enterprise management system in the South African public sector. Change management was…

An examination of the critical factors affecting consumer acceptance of online banking: A focus on the dimensions of risk

Dimitrios Maditinos, Dimitrios Chatzoudes, Lazaros Sarigiannidis

The recent advances in the technology of electronic banking have helped develop new ways of handling banking affairs, especially through online banking. Moreover, the rapid…


A case study of strategic enterprise resource planning management in a global corporation: Standardisation is the basis of competitive advantage

Richard Fulford

Today enterprise resource planning (ERP) applications are a substantial proportion of many corporations' capital expenditure and the effective management of this pliable asset has…

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Emerald Publishing Limited

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  • Dr Raymond Chiong