International Journal of Organization Theory & Behavior: Volume 6 Issue 3

Customer relationship management: a viable strategy for the retail industry?

Julie Kenyon, Maria Vakola

This paper uses as its focus the traditional U.K. retail industry at a time when competition from newer channels is increasing. Research into other industry sectors has proven…

Transnational corporation-bangladesh relations: a resource dependence perspective

Mahommad Rafiqul Islam

This article examines the application of "resource dependency theory" to transnational corporations (TNCs) operating in host countries like Bangladesh to explain the relationship…

The father of europe: an analysis of the supranational servant leadership of jean monnet

Betty Birkenmeier, Paul Phillips Carson, Kerry D. Carson

The cornerstones of servant leadership theory (service, trust, credibility, and vision) were used to analyze how one of the most outstanding leaders of the twentieth century, Jean…

Accountability and ethics: reconsidering the relationships

Melvin J. Dubnick

While a relationship between accountability and ethics has long been assumed and debated in Public Administration, the nature of that relationship has not been examined or clearly…

Dynamic interpretations of civic duty: implications for governance

Vogelsang-Coombs Vera, Bakken Larry

This essay explores the norms of civic duty, based on the legal, ethical, and practical interpretations of democratic citizenship. The authors find that interpretations of civic…

Adventures in ethics and politics: tales told by professional public administrators

Carol W. Lewis, Ann M. Hess, Jason Jakubowski, Roy Occhiogrosso, Paul Potamianos

Four professional public administrators returned to their alma mater to serve as role models, offer guidelines and cautions about working in highly political environments, and…