Table of contents
Purpose before profit: unleashing individual and collective “human magic”
Hubert JolyThe former CEO of Best Buy believes that companies need to move past the quest to drive the behavior of a collective workforce, and instead seek to inspire people by connecting…
Mastering the challenge of business ecosystems
Stephen DenningThe author discusses the challenges of implementing a digital ecosystem, a way of transcending the boundaries of a firm to include additional producers to provide more value to…
Designed to evolve: digital transformation the Infosys way
Brian LeavyThe interview explores the Live Enterprise model at Infosys. The idea is to enable mature companies to transform into a business with digital native agility, with many small teams…
How “Dynamic CEOs” outperformed by adopting a transformation mindset
Haynes Cooney, Peter Korsten, Anthony MarshallThe recent IBM Institute for Business Value CEO survey of 3,000 chief executives globally offers insight into CEO attitudes and behaviors in order to discern the strategies and…
The Land Rover “Guest experience” marketing concept
John LloydAn experience marketing case: Land Rover Ltd. transformed the test drive into a personal learning and loyalty experience for their customers and potential customer “Guests” at a…
A five-step experience design ideation lesson for corporate leaders
Kevin M. DulleThe author offers a five-step “ERY method’ that expands the thinking around the core idea of a business” basic function and ideally translates it into an experience that is new…
ISSN:
1087-8572Renamed from:
Planning ReviewOnline date, start – end:
1996Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
The AntidoteEditor:
- Mr Robert Randall