Table of contents - Special Issue: Creating value with customers
Strategy & Leadership asked the originator of the concept of co‐creation of unique value with customers to explain how it works in theory and practice.
To show that retail bank executives across the world are awakening to a realization that long‐term growth and profitability hinge on their ability to attract and retain…
This article aims to introduce a more comprehensive approach to generating customer insights that can improve almost any organization's ability to drive profitable…
The aim of this article is to show how technology‐driven business strategy can offer some distinct advantages.
Over the past three years Accenture developed and applied a new measurement tool that assesses the maturity of an organization's human capital development processes…
Renamed from:Planning Review
Online date, start – end:1996
Copyright Holder:Emerald Publishing Limited
Merged from:The Antidote
- Mr Robert Randall