International Journal of Conflict Management: Volume 10 Issue 1

PATTERNS OF STYLES IN CONFLICT MANAGEMENT AND EFFECTIVENESS

Lourdes Munduate, Juan Ganaza, José M. Peiró, Martin Euwema

Most studies of conflict handling styles in organizations analyze these styles separately. These studies assume that individuals are oriented towards the use of one of the styles…

A TEST OF THE MOTIVATIONS UNDERLYING CHOICE OF CONFLICT STRATEGIES IN THE DUAL‐CONCERN MODEL

Ritch L. Sorenson, Eric A. Morse, Grant T. Savage

Dual‐concern models suggest that “concern about self” and “concern about other” motivate individuals to choose conflict‐handling strategies. We test those assumptions with a study…

COMPLAINT HANDLING ON THE SHOP FLOOR: COOPERATIVE RELATIONSHIPS AND OPEN‐MINDED STRATEGIES

Dean Tjosvold, Motohiro Morishima, James A. Belsheim

Managing conflicts between employees and supervisors is a critical issue in maintaining productive labor‐management relations. This study uses the theory of cooperation and…

TEACHERS' CONFLICT MANAGEMENT STYLES WITH PEERS AND STUDENTS' PARENTS

Thomas A. Cornille, Ruth E. Pestle, Robin W. Vanwy

This study examines the conflict management styles that elementary school teachers use with their peers and with their students' parents. Elementary school teachers (N = 156…