The Learning Organization: Volume 18 Issue 2

Cross‐cultural group performance

Rebecca Mitchell, Brendan Boyle, Stephen Nicholas

This paper aims to explore the assumption that the impact of cultural diversity on knowledge creating capability is consequent to associated differences in knowledge and…

Study of sharing knowledge resources in business schools

Jayanthi Ranjan

The purpose of this paper is to propose a common business school framework based on knowledge resources that are available in business schools. To support the arguments made based…

Knowledge management antecedents and its impact on employee satisfaction: A study on Indian telecommunication industries

Ajay Kr. Singh, Vandna Sharma

Managers in many organizations have indicated that in today's highly competitive environment, knowledge management will be the key to organizational success in this millennium…

Role of knowledge management and analytical CRM in business: data mining based framework

Jayanthi Ranjan, Vishal Bhatnagar

The purpose of the paper is to provide a thorough analysis of the concepts of business intelligence (BI), knowledge management (KM) and analytical CRM (aCRM) and to establish a…

Knowledge worker control: understanding via principal and agency theory

Rebecca Mitchell, David Meacheam

The growing prominence of knowledge workers in contemporary organisations has led to a considerable amount of research into their role and activities, however, despite this…

Guest editorial

Bruce Chien-Ta Ho, Stephen Nicholas, Jayanthi Ranjan