The Learning Organization: Volume 14 Issue 6

Systems thinking: a case for second‐order‐learning

Jamshid Gharajedaghi

The purpose of this paper is to show that changes in social systems do not occur randomly. They are consistent with what has gone on before, with the history and identity of the…

Some new theoretical issues in systems thinking relevant for modelling corporate learning

Gianfranco Minati

The purpose of this paper is to describe fundamental concepts and theoretical challenges with regard to systems, and to build on these in proposing new theoretical frameworks…

Learning to think systemically: what does it take?

Carol Ann Zulauf

The purpose of this action research is to gain insight into how people learn to think systemically. An examination of the themes that emerged from this action research will be…

Light bulbs and change: systems thinking and organisational learning for new ventures

Misha Hebel

The purpose of the paper is to revisit the practical worth of different systems thinking tools applied to three different business clients, which may be dismissed by academic…

Insurance sector dynamics: towards transformation into learning organization

Gopalakrishna Barkur, K.V.M. Varambally, Lewlyn L.R. Rodrigues

The purpose of this research is to study the influence of five critical factors on service quality in the insurance sector. Having studied the influence of these critical factors…

Change in(ter)ventions to organizational learning: bravo to leaders as unifying agents

Roland K. Yeo

The purpose of this research is to examine the relationship between change interventions and organizational learning. It seeks to identify the process through which team learning…

Another year

Steven Walczak

The relevance of systems thinking and system dynamics

Peter Smith