The Learning Organization: Volume 14 Issue 4

E‐learning agents

Dawn G. Gregg

The purpose of this paper is to illustrate the advantages of using intelligent agents to facilitate the location and customization of appropriate e‐learning resources and to…

Leveraging which knowledge in the globalization era? Indian facet

Rajesh K. Pillania

In this era of globalization, knowledge has emerged as a critical resource. India has high expectations from her knowledge industries. Though it is difficult to classify knowledge…

Using meta‐abilities and tacit knowledge for developing learning based systems: A case study approach

Mohamad Hisyam Selamat, Jyoti Choudrie

Research has found that the implementation of learning‐based systems development is a complex issue since it requires the input of employees at all levels of an organization…

A model for resource allocation using operational knowledge assets

Andreas N. Andreou, Nick Bontis

The paper seeks to develop a business model that shows the impact of operational knowledge assets on intellectual capital (IC) components and business performance and use the…

Communities of practice or communities of coping?: Employee compliance among CSRs in Israeli call centres

Aviad E. Raz

The purpose of this paper is to describe and analyse the formation of CoPs (communities of practice) in three call centres of cellular communication operating companies in Israel.

What more do we need to know about the learning organization?

Anders Ortenblad