Quality Assurance in Education: Volume 8 Issue 2


Table of contents

Quality improvement in the TESOL curriculum: a generic benchmarking approach

Neil Moreland, Arif Jawaid, Jaswinder Dhillon

Whilst there are different types of benchmarking, this article, as a result of our research into TESOL (Teaching of English to Speakers of Other Languages), argues for a type of…


Quality in initial teacher education

David Blake, Jenny Lansdell

Presents a critique of the assumptions underlying the Teacher Training Agency (TTA) strategy of defining quality centrally and imposing its view through a power‐coercive change…


Building an infrastructure for quality management in Russia

R.P. Dickenson, J.H. Rogerson, V.N. Azarov

Describes work done to research Russian needs in quality management education and to begin the process of creating an infrastructure to meet them. Needs were determined through a…


Organisational self‐assessment: measuring educational quality in two paradigms

Chris Gore, Chris Bond, Valerie Steven

Draws on contrasting epistemological stances with regard to quality enhancement in the context of higher education and develops the work of Schon (1987), Fish (1992) and Bond…


Student perceptions of service quality in a UK university business and management faculty

Brenda M. Oldfield, Steve Baron

Student perceptions of service quality in higher education, particularly of the elements not directly involved with content and delivery of course units, are researched using a…


Course approval processes

Margaret Horsburgh

Focuses on processes of course approval, which lead to enhancement of the curriculum and student learning. Findings from a recent study concerned with the question: To what extent…

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Emerald Publishing Limited

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  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova