Quality Assurance in Education: Volume 4 Issue 1


Table of contents

Quality assurance for NVQs in higher education

David Billing

Summarizes the quality assurance requirements, criteria and processes of the National Council for Vocational Qualifications (NCVQ), with those for two NVQ awarding bodies active…


The role of employee communication in achieving commitment and quality in higher education

Adrian Thornhill, Phil Lewis, Mark N.K. Saunders

High quality of provision in higher education is seen as an institutional imperative in the 1990s. This coincides with the need to reduce unit costs and increase productivity. The…


Strategic management of educational development

Priscilla Chadwick

As universities become increasingly accountable for the quality of their teaching and learning, alongside the quality of their research, academics need to improve their…


Validation of professional degrees: the micropolitical climate and ethical dilemmas

Marilyn Hammick

The system of validating degrees awarded by British universities is a process of peer review. This now applies to professional health‐care degrees which also confer eligibility…


Changing culture

Alaine K. Sommerville

Presents a case study of quality management approaches in a specialist higher education college. Provides the background to this situation and discusses how and why changes have…


Exporting Australian higher education: future strategies in a maturing market

Tim Mazzarol, Peter Hosie

Examines the current situation facing Australian higher education institutions engaged in the export of their services. Considers current trends in the world market for…

Cover of Quality Assurance in Education



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Copyright Holder:

Emerald Publishing Limited

Open Access:



  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova