Quality Assurance in Education: Volume 3 Issue 1


Table of contents

Facilitating psychological skills: technique is not enough

Peter Akinwunmi

Discusses the difficulties of ensuring quality teaching of human orpsychological skills. To teach manual skills effectively educators mustpossess those skills themselves. However…


Self‐scrutiny of quality in higher education: a questionnaire

Mantz Yorke

Presents a short questionnaire designed to support the preparationof critical self‐scrutiny of programme quality for the Funding Councils′quality assessment processes and for…


TQM and the transformation from an élite to a mass system of higher education in the UK

Scott D. Eriksen

Higher education in the UK has been subject to extensive changes.Government policy has stressed the need for an increase in studentnumbers. Discusses the changes needed in degree…


Promoting quality in higher education using human resource information systems

Peter Hosie

Quality, Deming reminds us, is made in the board‐room, or, in theeducational context, in Senate or Council. The quality of the decisionsmade by the incumbents of these offices…


Benchmarking: an alternative to OFSTED – lessons for higher education

John Brennan

Schools and colleges have been placed firmly in the marketplace andare adopting appropriate strategies. Companies facing severe competitionhave learned to look at the quality…


TQM at South Bank University: issues in teaching and learning

Priscilla Chadwick

Coming to terms with the far‐reaching changes introduced by the1992 legislation and faced with the tighter accountability of publicfunds allocated to higher education, British…

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Emerald Publishing Limited

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  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova