Quality Assurance in Education: Volume 25 Issue 4

Engineering students and faculty perceptions of academic dishonesty

Sami W. Tabsh, Akmal S. Abdelfatah, Hany A. El Kadi

This paper aims to survey students and faculty from the College of Engineering at an American university in the United Arab Emirates about their perception on different issues…

Variations in student perceptions of service quality of higher education institutions in Brazil: A longitudinal study

Domingos Fernandes Campos, Guido Salvi dos Santos, Felipe Nalon Castro

The purpose of this paper is to examine, through a longitudinal study, undergraduate student perceptions of service expectations, priorities and quality of the higher education…

Measurement of perceived service quality in higher education institutions: A review of HEdPERF scale use

Danilo Soares Silva, Gustavo Hermínio Salati Marcondes de Moraes, Ieda Kanashiro Makiya, Francisco Ignácio Giocondo Cesar

This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions (HEIs…

Omani tourism and hospitality students’ employment intentions and job preferences: Ramifications on Omanization plans

Tamer Atef, Masooma Al Balushi

This paper aims to assess receptiveness for Tourism and Hospitality as a career path among students in the Tourism Department of Sultan Qaboos University (College of Arts and…

A qualitative study to improve the student learning experience

Raid A. Jastania, Gehan F. Balata, Mohamed I.S. Abd El-Hady, Ahmad Gouda, Mohamad Abd El-Wahab, Abeer Temraz, Nashwa M. Ibrahim, Eman Beshr, Abeer Y. Mahdi, Rabab Mousa, Batool F. Tag, Hadeel Hisham, Ibtehal El-Sofiani

For any educational institution, student satisfaction is an important goal. Thus, the purpose of the study is to use a structured improvement process…

Accreditation of Viet Nam’s higher education: Achievements and challenges after a dozen years of development

Huu Cuong Nguyen, Colin Evers, Stephen Marshall

The purpose of this paper is to investigate the development of Viet Nam’s approach to higher education quality assurance during the past dozen years since its establishment…

Balanced scorecard in higher education institutions: Congruence and roles to quality assurance practices

Nigusse W. Reda

The purpose of this paper is twofold: first, to highlight the congruence and roles of the balanced scorecard in the quality assurance practices in higher education institutions…

Student’s perceptions of quality learning in a Malaysian university – a mixed method approach

S. Chee Choy, Joanne Sau-Ching Yim, Poh Leong Tan

This paper aims to examine students’ perceptions of quality learning using a mixed-methods approach in a Malaysian university, with an aim to fill existing knowledge gaps in the…