Quality Assurance in Education: Volume 21 Issue 4


Table of contents

Validation and use of the CEQ in The Netherlands

Ellen Jansen, Jacques van der Meer, Marjon Fokkens-Bruinsma

– The purpose of this paper is to validate the course experience questionnaire (CEQ) for possible use in Dutch universities.


Leadership of the National Student Survey for enhancement

Ruth Pickford

The purpose of this paper is to analyse student satisfaction as identified in the UK National Student Survey (NSS) at an institutional level in one post-1992 UK university, to…

Predicting the performance of undergraduate business students in introductory quantitative methods courses: The case of a private university in the UAE

Darwish Abdulrahman Yousef

The paper aims to explore the academic performance (measured by quality points (QP)) of undergraduate business students in introductory courses of quantitative methods at a…


The construct validity of a measure of the benchmarks of educational practices

Karma El Hassan

The American University of Beruit has generated a model for student success that builds on Kuh's five benchmarks of academic practice. The purpose of this study is to investigate…

Service quality measurement for secondary school setting

Prabha Ramseook-Munhurrun, Pushpa Nundlall

– The purpose of this paper is to develop and evaluate a service quality measurement scale for a secondary school setting in Mauritius.


Factors influencing student choice to study at private higher education institutions

Mahsood Shah, Chenicheri Sid Nair, Lorraine Bennett

This paper aims to make a contribution to the current lack of literature in the Australian context by reviewing qualitative feedback collected from students in five private higher…

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  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova