Quality Assurance in Education: Volume 17 Issue 4


Table of contents

Publish and be doctor‐rated: the PhD by published work

Graham Badley

The purpose of this paper is, first, to provide a brief account of the PhD by published work focusing especially on quality assurance issues such as eligibility of candidates, the…


Understanding quality culture

Ulf Daniel Ehlers

The purpose of this paper is to develop a holistic understanding of quality in higher education which reveals the current debates about accreditation or quality process standards…


Signal quality and service quality: a study of local and international MBA programs in Vietnam

Tho D. Nguyen

Although it is well known that firms can use signals to inform consumers about the unobservable aspect of their products or services in a market where asymmetric information…


Teaching effectiveness, impression management, and dysfunctional behavior: Student evaluation of teaching control data

D. Larry Crumbley, Kenneth J. Reichelt

Student evaluation of teaching (SET) questionnaires are used in many countries, although much current research questions the validity of these surveys. US research indicates that…


The PESPERF scale: An instrument for measuring service quality in the School of Physical Education and Sports Sciences (PESS)

Suleyman M. Yildiz, Ali Kara

HEdPERF (Higher Education PERFormance) is one of the most recently developed scales in the literature to measure service quality in higher education. However, HEdPERF is designed…


Economic and cultural factors affecting university excellence

Naceur Jabnoun

The ranking of top universities in the world has generated increased interest in the factors that enhance university performance. The purpose of this paper is to identify economic…

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Emerald Publishing Limited

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  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova