Quality Assurance in Education: Volume 16 Issue 3


Table of contents

Changing systems of external examination

Bjørn Stensaker, Ellen Brandt, Nils Henrik Solum

The purpose of this paper is to review and identify changes in systems of external examinations in Denmark, the UK and Norway.


Grade inflation and law school admissions

Winai Wongsurawat

The purpose of this paper is to evaluate the evidence on whether grade inflation has led to an increasing emphasis on standardized test scores as a criterion for law school…

Service quality in postgraduate education

Robert J. Angell, Troy W. Heffernan, Phil Megicks

Measuring service quality in higher education is increasingly important for attracting and retaining tuition‐based revenues. Nonetheless, whilst undergraduates have received…


On quality in education

Geoffrey D. Doherty

The purpose of this paper is to discuss some key aspects of quality in education in the light of over 30 years practical experience of doing quality assurance (QA).


Brewing service quality in higher education: Characteristics of ingredients that make up the recipe

Roland K. Yeo

The paper seeks to explore the influences of service quality in higher education and the perceptions associated with the implementation of a Singapore tertiary institution. It…


Business students' ethical evaluations of faculty misconduct

Sean Valentine, Roland E. Kidwell

This study aims to gauge business school student perceptions of the academic conduct of college professors, to determine students' ethical evaluations of certain potential faculty…


Accreditation outcomes, quality of and access to university education in Nigeria

R.A. Alani, Gboyega Ilusanya

In response to the challenges of enhancing quality, the agency of government which is responsible for coordinating university education in Nigeria, the National Universities…

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  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova