Quality Assurance in Education: Volume 13 Issue 3


Table of contents

An improvement in instructional quality: can evaluation of teaching effectiveness make a difference?

Moses Waithanji Ngware, Mwangi Ndirangu

To report study findings on teaching effectiveness and feedback mechanisms in Kenyan universities, which can guide management in developing a comprehensive quality control policy.


University education and employment in Japan: Students' perceptions on employment attributes and implications for university education

Nguyen Danh Nguyen, Yanagawa Yoshinari, Miyazaki Shigeji

The present research aims to explore students' perceptions of the needs of employers in terms of the personal qualities of higher education graduates.


What can be learnt from subject review?

Roger Ottewill

To consider the shortcomings and strengths of the subject review process with a view to identifying criteria that might be used to assess the value of externally administered…


An exploratory study of best lean sustainability practices in higher education

Clare L. Comm, Dennis F.X. Mathaisel

Because of the ever‐expanding commercialization and marketing of higher education, a need now exists to apply the concepts of business process improvement to colleges and…


Integrating quality assurance systems in a merged higher education institution

Chandru Kistan

This article seeks to highlight the challenges and issues that face merging higher education institutions and also to outline some of the challenges in integrating the quality…

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Copyright Holder:

Emerald Publishing Limited

Open Access:



  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova