Quality Assurance in Education: Volume 13 Issue 1

Subject:

Table of contents

Foundation degrees: a risky business?

Jennifer Rowley

Foundation degrees, the new proposal for sub‐degree vocational education in the UK, are characterised by innovation both in their design (curriculum, teaching, learning and…

1701

Continuous improvement framework: implications for academia

Cecilia Temponi

To analyze the main elements of continuous improvement (CI) in higher education and the concerns of academia's stakeholders in the implementation of such an approach. Suggests…

6926

Using kaizen to improve graduate business school degree programs

M.L. Emiliani

To illustrate the applicability of kaizen in higher education.

7978

Measuring customer satisfaction in summer courses

Mercedes Marzo‐Navarro, Marta Pedraja‐Iglesias, M. Pilar Rivera‐Torres

The recent changes that have occurred in the Spanish university teaching environment, such as growing competition, have caused these courses to become an important differentiating…

4653

An educational institution's quest for service quality: customers’ perspective

Mathew Joseph, Mehenna Yakhou, George Stone

The purpose of the current study is to assess some of the self‐reported factors that students in the study used as choice criteria in making their school selection.

6021
Cover of Quality Assurance in Education

ISSN:

0968-4883

Online date, start – end:

1993

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova