Table of contents
Discrimination in interviews
David MarshallThe purpose of this paper is to examine what questions the potential employer may and may not ask in an interview.
Maersk in China builds talent pipeline to meet challenge of rapid growth: Company expects to need 400 new middle managers a year for the next four years
Andy NealThe purpose of this paper is to describe the development and delivery of a talent‐development program that cuts across cultural expectations and challenges the learning styles of…
Employee engagement – its real essence: … and how it helped to transform a top‐four UK bank
John SmytheThe purpose of this paper is to explain how opening up decision making to those who can add value helps to transform organizational performance.
Great Guns Marketing retains the family feel despite rapid expansion: Managing director exploits the power of listening to employees
The purpose of this article is to describe the challenges faced by Great Guns Marketing in retaining a family‐orientated atmosphere in a rapidly expanding company.
BT brings management of HR records into twenty‐first century: Millions of sheets of paper scanned and shredded in document‐system revamp
Ronan LavelleThe purpose of this paper is to describe how telecommunication company BT transferred its paper‐based personnel records on to an electronic system.
BT Wholesale pilots online coaching and mentoring: Individual productivity improvements of up to 15 percent seem feasible
The purpose of this paper is to describe a coaching and mentoring pilot program, using multimedia technology, at BT Wholesale.
O2 makes the right connections with employees: Company among top five in UK for staff satisfaction
The purpose of this paper is to describe the initiatives that have helped to place mobile‐network operator O2 in the top five Best Big Companies to Work For in the UK.
Convergys managers build platform for success: Outdoor training helps to create a shared sense of purpose
The purpose of this paper is to describe how 19 managers from the European and Middle Eastern divisions of multinational business consultancy Convergys built a badger‐watching…
Applied Language Solutions values the “university of life”: Management team emphasizes experience over formal qualifications
The purpose of this paper is to explain why only one member of the eight‐strong management team at international translation agency Applied Language Solutions has a degree.
Bus drivers take the learning‐center route to better basic skills: Partnership with trade union brings benefits for all
The purpose of this paper is to examine how First Bus UK is improving the basic skills of its employees through learning centers.
Debunking the benchmarking myth: The pitfalls of failing to compare like with like
David LustyThe purpose of this paper is to highlight the pitfalls of failing to compare like with like when undertaking employee‐satisfaction surveys.
Putting yourself in the client's shoes: A little‐appreciated skill that can boost the success of HR people
Jan HillsThe purpose of this paper is to advance the view that being able fully to understand the perspective of a client is one of the key skills of successful HR people.
Interview with John Fleming and James Asplund
Rachel BrownThis paper provides an interview with John Fleming and James Asplund.
Ensuring sweetness and light over the festive season
Mike PittThe paper aims to examine the allocation of holidays.
ISSN:
0967-0734Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Management Development ReviewEditor:
- Nicholas King