Table of contents
Practical application of spiritual intelligence in the workplace
Mike GeorgeTo explain why spiritual intelligence can make a difference to the way in which people manage work and lead others in the workplace.
Department for Work and Pensions gets leaner, fitter and more focussed HR: Shared‐service centers, self‐serve and HR business partners (HRBPs) among major changes
Describes how HR at the British Government's Department for Work and Pensions (DWP) became leaner, fitter and more focused after the department was required to reduce employee…
Saint‐Gobain Glass gains clear benefits from training: Impact felt on productivity, quality, sales and safety
Describes how Saint‐Gobain Glass UK Ltd trained 30 recruits – mainly people with no experience of the glass industry – to work at a green‐field site being developed at Eggborough…
Growth and training go in tandem at TPA: Development program wins national award
Details how Trax Portable Access (TPA) doubled turnover and employee numbers in 18 months, while retaining its reputation for customer service, thanks in part to an award‐winning…
Capital One University puts employees in the driving seat: … while “leaders as teachers” proves a popular and effective program
Examines the success of the corporate university and “leaders as teachers” initiatives at financial institution Capital One.
Unilever “raises the bar” in terms of leadership performance: Development program helps managers to win hearts and minds
Examines the leadership‐development programme that Oakridge Training & Consulting delivered to the management team at Unilever Foods UK.
Train‐driver program keeps GNER on track: Home‐grown training wins plenty of accolades
Shows how UK train operator GNER comprehensively reviewed its driver training after the chairman of the inquiry into the Ladbroke Grove railway accident called for a systematic…
Pressure management keeps down the stress at Toshiba UK: Company strives to be among UK's best employers
Examines the pressure‐management programme and other aspects of the health policy, covering both physical and psychological issues, which helped Toshiba UK to scoop the…
Mondial UK reduces absence and increases productivity: A collaborative approach to managing health and well‐being
Jenneh ThomasDemonstrates how, through monitoring and management of staff sickness in 2005, Mondial UK successfully reduced sickness absence.
The ethical call center where people clamor to work: Bid to become beacon of high morale and low staff turnover
Reports on the establishment of an ethical call centre in Bradford, UK, which aims to challenge the industry's “sweat‐shop” image and reputation for poor customer service and HR…
Communication campaign conjures up success for Homebase: Magician theme makes for memorable launch of guides
Examines the use of “how to” guides as tools of internal communication at do‐it‐yourself retailer Homebase and at Premier Custodial Group, which provides services in prisons…
Software leaves its mark at Sterling Print: System helps to manage 18 shift patterns across 24‐hour, seven‐day working week
Describes new software that helps UK media company Sterling Print to manage its 18 shift patterns across the 24‐hour, seven‐day working week.
ISSN:
0967-0734Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Management Development ReviewEditor:
- Nicholas King