Table of contents
DaimlerChrysler confronts the challenges of global integration: Quantum skills that can neutralize cross‐cultural barriers
Mergers and acquisitions are notoriously risky, especially when they involve organizations in different countries. Mercer Human Resource Consulting believes that up to 70 percent…
BP‐Amoco brings out the best in its people: ...and the lessons learned from other successful international mergers
The merger between oil giants British Petroleum (BP) and US‐based Amoco brought about more benefits, more quickly than either organization had forecast. It is regarded by some as…
Nordavionics charts a course towards better staff retention: Survey indicates the strategies to adopt … and to avoid
Turnover of engineers at a Canadian aerospace company reached 15 percent four years ago, even though they reported high job satisfaction and the firm was paying them…
Marina Developments staff get a lift from boatyard training: Staff turnover down, morale and motivation up
Europe’s leading marina group has cut employee turnover from around 30 percent to 18 percent, improved motivation and morale, and created an environment that embraces new ideas…
Performance‐management and pay reforms keep staff in Loop: … and help to boost motivation and attendance
Loop Customer Management, which has been transformed from a public‐sector utility company to a private‐sector customer‐relationship management (CRM) organization, was recently…
Mental‐agility training helps CSA staff to navigate rapid change: … and overcome the problem of information overload
Ratcheting up the pressure on staff never works for long, but soft‐soaping employees does not get results either. So how can organizations help overloaded staff to improve their…
Building strategic skills for senior managers at HBG Construction: Program helps employees to make the transition from project management
A UK construction‐services company is giving its director‐level managers a broader understanding of the business through a development program that helps them to make the…
Motivation muscle frees up the front line at BVSC: Training delivers practical techniques, supports the team and makes a visible impact
How can companies power up their team leaders? This is a key business concern. After all, it is the front‐line staff who deliver business strategy. Raise the performance of this…
Stonham “swims” with PC Coaching: Mobile learning proves cost‐effective for housing association
The biggest computerization project in the life of England’s largest provider of housing, care and support services was achieved on time and to budget partly through the use of…
In the kitchen where the training is done: Charity equips disabled, disadvantaged and unemployed for catering and hospitality work
A Somali refugee who was disowned by his parents as too westernized, missed large parts of his schooling and got caught up in the local drug culture, is now managing a convenience…
ISSN:
0967-0734Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Management Development ReviewEditor:
- Nicholas King