Human Resource Management International Digest: Volume 10 Issue 7

Subject:

Table of contents

HR a catalyst for business change at LL Bean

Despite recording more than $1 billion in annual sales world‐wide, LL Bean faces the pressures of all major retailers – competition, fluctuating sales, overcapacity in the sector…

1135

Success through inclusion: equality and diversity at Barclays

For UK bank Barclays, equality and diversity best practice is not only the right thing to do, it delivers innovation, insight and access to new resources. The bank’s four‐year…

2963

The figures add up for KPMG’s army of volunteers

A UK accountancy firm which is “founded on its people and earns its licence to operate through them” allows any of its employees to take half a day each month in work time for…

450

People development at Allen & Overy

Lawyers, coming from a culture where admitting lack of knowledge and making necessary “mistakes” are not seen as correct behavior, may not be the easiest group of people to train…

323

Jellinek Center packages a decade of support

Increasing delegation to clinical departments has been a feature of health‐care organizations in recent years. However, as managers of these departments take greater…

98

Partnership agreement makes waves at Shields Shiprepairers

When UK firm Shields Shiprepairers signed a formal social‐partnership agreement with trade‐union officials in 2000, the move represented a symbolic break from conflicts of the…

525

The hotel where staff give marks out of ten on their guests

Hotel guests are used to awarding marks out of ten for the service they receive but, at the USA’s first restaurant and hotel to receive double‐five‐star (Mobil) and…

704

Ritz‐Carlton employees go for gold

The Ritz‐Carlton hotel chain is famous for its excellent service and for providing customers with the experience of a lifetime. In his Harvard Business Review article, Paul Hemp…

3529

Philips Components adopts mini‐company structure

A new form of organizational structure is helping the giant Philips electronics company to gain more improvements and innovations from workers on the shopfloor at one of its…

682

Aspects of teamwork tax the Inland Revenue

The Inland Revenue (IR), the UK’s tax assessment and collection department, does not exhibit many of the characteristics usually associated with teamworking – such as a change in…

376

Making the most of mentoring

Mentoring can help an organization to win in today’s escalating “war for talent” – but will achieve this most effectively if the mentoring program is aligned with the…

2291
Cover of Human Resource Management International Digest

ISSN:

0967-0734

Online date, start – end:

2002

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Nicholas King