Health Education: Volume 108 Issue 5

A theory‐based proposal to evaluate patient‐centred communication in medical consultations: The Verona Patient‐centred Communication Evaluation scale (VR‐COPE)

Lidia Del Piccolo, Maria Angela Mazzi, Silvia Scardoni, Martina Gobbi, Christa Zimmermann

The prupose of this paper is to present the development of the Verona Patient‐Centred Communication Evaluation (VR‐COPE) scale, together with its psychometric properties. The nine…

Patient anxiety in the medical encounter: A study of verbal and nonverbal communication in general practice

J.M. Bensing, W. Verheul, A.M. van Dulmen

Many patients feel anxious when entering the consultation room, but seldom verbalize their emotions explicitly in the medical encounter. The authors designed a study to analyse…

Communication style in primary health care in Europe

Atie van den Brink‐Muinen, Heidi‐Ingrid Maaroos, Heli Tähepõld

This paper aims to investigate doctor‐patient communication in consultations of newly qualified general practitioners (GPs) in a newly reorganised health care system and…

Nonverbal sensitivity: consequences for learning and satisfaction in genetic counseling

D.L. Roter, L.H. Erby, J.A. Hall, S. Larson, L. Ellington, W. Dudley

This study aims to explore the role of interactants' nonverbal sensitivity, anxiety and sociodemographic characteristics in learning and satisfaction within the genetic counseling…

Interruption and patient satisfaction in resident‐patient consultations

Han Z. Li, Zhi Zhang, Young‐Ok Yum, Juanita Lundgren, Jasrit S. Pahal

The purpose of this paper is to examine interruption patterns between residents and patients as well as the correlations between three categories of interruptions and patient…

Improving provider-patient communication is not an option, but a necessity

Han Z. Li

Alcohol education