Management Development Review: Volume 10 Issue 4

Subject:

Table of contents

Leadership : is … something to be shared by everyone

How can workers best be encouraged to give their energy and commitment to the company? In the 1980s, performance‐related pay was favoured. Rejects that approach and emphasizes the…

1125

Unleasing the power within

Whether in sport or in business, everyone is capable of achieving more than they do at present, regardless of their education or current successes and achievements. That is the…

629

The power of leadership: a view from the arts

Benjamin Zander, founder and conductor of the Boston Philharmonic Orchestra, made a significant discovery when he realized that the conductor of an orchestra does not make a…

803

Machiavelli, Mother Theresa and the concept of empowerment

Debates whether male and female managers adopt different leadership styles. If so, asks do the differences reflect how the two sexes interpret the idea of empowerment?

817

Wielding the axe … creatively

Making people redundant has become a way of life for many multinationals over the past decade. In a quest for efficiency, firms have been laying off thousands of employees ‐ and…

219

Making the most of mentoring

Increasing numbers of companies are introducing formal mentoring programmes. Examines how five firms ‐ Hallmark Cards, Texaco Trading and Transportation, Imperial Oil Ltd, Shell…

1079

Carry on coaching?

Executives have for years used management consultants to help with day‐to‐day business decisions, but frequently lack people to turn to who could help with the daily challenges of…

639

Learning styles and mentoring

Most managers and professionals learn most of the time through their real work experiences. Seeks to identify what can and should happen when a mentor and learner look together at…

1765

Deskilling: myth and reality

The idea that companies should provide their employees with less training, not more, is about as fashionable as the beehive hairstyle. Explores the link between training and a…

903

Turning human imperfections into productivity gains

The flawed hero is a staple of literature, and a fact of life for companies across the world. Yet companies and management systems rarely cater for anything other than a perfect…

417

Welcome to the office “hotel”

Office “hotelling”, which involves itinerant members of staff sharing workstations, can help companies to save on office space. But extensive planning and finely tuned booking…

1597

The failure of participatory management

Bureaucracy has reached its limits. The simplicity and power of top‐down, rule‐based administration created competitive advantage in the past, but blocks the responsiveness and…

1008

New developments in customer service training

Customer service representatives are no longer perceived as secretaries or telephone operators, nor considered as mere support staff for personnel working in the field. Rather…

3655

How to make early retirement work

The last 15 years have seen a large fall in the number of older workers remaining in jobs in Europe and the USA. Much of the drop has been because of early retirement. Governments…

950

The business of asking the boss

Have you ever considered the mental processes which a diligent employee goes through before asking for a pay rise, a promotion or extra responsibilities? Examines workplace issues…

254

ISSN:

0962-2519

Online date, start – end:

1992 – 1997

Copyright Holder:

Emerald Publishing Limited