International Journal of Physical Distribution & Logistics Management: Volume 52 Issue 3
Table of contents
Parcel lockers vs. home delivery: a model to compare last-mile delivery cost in urban and rural areas
Arianna Seghezzi, Chiara Siragusa, Riccardo MangiaracinaThis paper investigates the economic performances of two business-to-consumer (B2C) e-commerce last-mile delivery options –parcel lockers (PLs) and traditional home delivery (HD…
The impact of power and relationship commitment on customer integration: a replication and extension
Min Zhang, Xiande Zhao, Baofeng Huo, Barbara FlynnThis study aims to examine the relationships between power, relationship commitment and customer integration by replicating and extending Zhao et al. (2008) in China and the USA.
Consumer preferences for innovative and traditional last-mile parcel delivery
Rico Merkert, Michiel C.J. Bliemer, Muhammad FayyazThe purpose of this research is to reveal consumer preferences towards innovative last-mile parcel delivery and more specifically unmanned aerial delivery drones, in comparison to…
Robotic process automation in Maersk procurement–applicability of action principles and research opportunities
Remko van Hoek, Jacob Gorm Larsen, Mary LacityThe authors share a real-world case study of a multiple-year adoption process of robotic process automation (RPA) in procurement to add to the limited empirical research base on…

ISSN:
0960-0035e-ISSN:
1758-664XISSN-L:
0960-0035Online date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Ivan Russo
- Professor Shashank Rao