International Journal of Contemporary Hospitality Management: Volume 9 Issue 5/6

Internationalization in hotels: current aspects and developments

David Litteljohn

Examines the contexts and some of the issues involved in hospitality internationalization. Sets the scene for some of the themes that are developed in later articles and reflects…

Socialization control and market entry modes in the international hotel industry

Judie Gannon, Keith Johnson

Relates the type of expansion strategies used by international hotel groups to approaches to ensuring organizational cohesion within these organizational settings. Achieves this…

Developing international managers in the hospitality industry

Norma D’Annunzio‐Green

Human resource management (HRM) policies in international organizations with wide geographic distribution and operating in high numbers of different cultural environments must be…

Environments, tourism and tour operators: 1985‐1995 in Central and Eastern Europe

Natalia Vospitannik, David Litteljohn, Robert Arnot

Examines the notion of changing environments and the strategic postures adopted by tour operators. Uses an example of UK outward‐bound tourism to Central and Eastern European…

International hotel franchise relationships ‐ UK franchisee perspectives

John Connell

Provides insights into the nature of relationships between UK hotel franchisees and their international franchisors, and shows how operating systems and service provision are…

Policy dimensions of human resource management in the tourism and hospitality industries

Tom Baum, Vanessa Amoah, Sheryl Spivack

Develops the view that human resource management is a central strategic and operational concern within the tourism and hospitality industries, with implications for quality and…

Hotel general management: views from above the glass ceiling

Gillian A. Maxwell

Looks at the principal causes and consequences of the promotion to what can no longer be viewed as a complete vacuum: women in positions of general management. Focuses on the…