International Journal of Contemporary Hospitality Management: Volume 8 Issue 1

Subjects:

Table of contents

AIDS in the US hospitality industry: recommendations for education and policy formulations

Clayton W. Barrows, Mike Gallo, Tomas Mulleady

Despite the overall impact the AIDS epidemic has had on US business and society, few articles have been published in academic journals on hospitality management. Presents a brief…

961

Recent developments in the Taiwanese tourist industry ‐ implications for Australia

Bruce Prideaux

Taiwanese inbound tourism to Australia has experienced a rapid increase in the 1990s. Summarizes this recent growth in Taiwanese tourism and examines a range of issues which must…

1466

The waiting experience: towards service quality in the leisure industry

Jillian Dawes, Jennifer Rowley

Discusses waiting as a part of the service experience, and thus its influence on customer satisfaction. Explains how to distinguish satisfaction and its role in determining…

6325

Employee perceptions of the hotel sector in the People’s Republic of China

Jeremy R. Huyton, John Sutton

With the ever‐critical travelling public now venturing throughout China, not only does China need hotel staff, it needs staff who are trained to international standards. Looks at…

3797

Hotel managers’ perceptions of upward and downward communication

Betsy Stevens, Jim Hisle

Based on interviews with hotel managers, discusses the importance of communication, and examines problems in both upward and downward communication. Suggests various ways of…

5824
Cover of International Journal of Contemporary Hospitality Management

ISSN:

0959-6119

Online date, start – end:

1989

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Prof Fevzi Okumus