International Journal of Contemporary Hospitality Management: Volume 4 Issue 3

Allocating a Promotion Budget

Paulo Rita, Luiz Moutinho

Describes a preliminary model for assisting national tourismorganizations (NTOs) in the allocation of promotional budgets tointernational travel markets so as to optimize their…

Privatization: Impact on NHS Ancillary Services

Morag Cumming

Investigates the perception of and attitudes towards competitivetendering for ancillary services of the hospital populations in threeScottish NHS hospitals. Results suggest that…

Jersey’s Hotel Grading Scheme: An Idiosyncratic Approach

Roger J. Callan

Examines the development of the hotel grading scheme for the islandof Jersey. A brief history of Jersey hotel grading leads to the need fora new scheme and why an independent…

Quality Management in the Hospitality Industry: Part 1. Definition and Specification

Nick Johns

First of three review articles seeking to organize and summarizework on the definition and specification of quality in the hospitalityindustry – this one covers early work on…

Work Attitudes and Management Values: The Hospitality Industry

Glenn F. Ross

Examines the relationships among a set of management values, a setof tourism and hospitality industry job adaption/advancement strategies,measures of the work ethic and a range of…

Motivational Preferences of Caribbean Hotel Workers: An Exploratory Study

Kwame R. Charles, Lincoln H. Marshall

Examines the motivational preferences of Caribbean hotel workersand the impact of individual differences on these preferences byquestionnaire. Two‐hundred‐and‐twenty‐five workers…