International Journal of Contemporary Hospitality Management: Volume 32 Issue 2

Subjects:

Table of contents

A new approach to journal ranking: social structure in hospitality and tourism journals

Mehmet Ali Koseoglu

This study introduces a new approach, called the social structure approach, for ranking academic journals by focusing on hospitality and tourism journals; and a hybrid metric…

Hotel performance and research streams: a network cluster analysis

Ruggero Sainaghi, Rodolfo Baggio, Paul Phillips, Aurelio G. Mauri

This paper aims to provide a review of hotel performance within the hospitality and tourism research domain. The authors use network analysis to examine two research questions…

1565

Exploring the social structure of strategic management research with a hospitality industry focus

Mehmet Ali Koseoglu, Rob Law, Ismail Cagri Dogan

This paper aims to investigate the social structure of strategic management research in the hospitality management field to determine whether a strong social structure is needed…

Evolution of the social structure of hospitality management literature: 1960-2016

Mehmet Ali Koseoglu

This study aims to address how the social structure of the hospitality management field has evolved from 1960 to 2016.

Progression and development of information and communication technology research in hospitality and tourism: A state-of-the-art review

Rob Law, Daniel Leung, Irene Cheng Chu Chan

This study aims to present a state-of-the art review on information and communication technology (ICT) research in hospitality and tourism published between 2014 and 2017.

4852

Gender disparities and positioning in collaborative hospitality and tourism research

Mehmet Ali Koseoglu, Brian King, Roya Rahimi

This paper aims to explore gender disparities in the production of tourism knowledge with particular reference to academic journals.

An evolutionary analysis of revenue management research in hospitality and tourism: Is there a paradigm shift?

Basak Denizci Guillet

The purpose of this study is to examine the evolution of revenue management (RM) research’s intellectual structure in hospitality and tourism in an effort to initiate a creative…

3010

Budget and midrange hotel managers’ perceptions of and responses to Airbnb: Evidence from Istanbul

Zaid Alrawadieh, Daniel Guttentag, Merve Aydogan Cifci, Gurel Cetin

The purpose of this paper is to examine the degree to which budget and mid-range hoteliers perceive Airbnb as a threat, and the extent to which they are actively responding to the…

1918

Be flexible: turning innovativeness into competitive advantage in hospitality firms

Thomas Anning-Dorson, Michael Boadi Nyamekye

While acknowledging the importance of innovation capability and its potential for creating competitive advantage for firms, the purpose of this paper is to further explain how…

2561

Effects of African local food consumption experiences on post-tasting behavior

Seongseop (Sam) Kim, Frank Badu-Baiden, Munhyang (Moon) Oh, Jungkeun Kim

The purpose of this paper is to investigate the effects of experiences with local food in Ghana on satisfaction, favorability and behavioral intention.

1249

The mediating roles of gratitude and obligation to link employees’ social exchange relationships and prosocial behavior

Haemi Kim, Hailin Qu

This study aims to investigate the psychological mechanisms underlying hospitality employees’ social exchange relationships at work by applying the social aspects of work and the…

2457

Natural plants in hospitality servicescapes: the role of perceived aesthetic value

Vanessa Apaolaza, Patrick Hartmann, Cristobal Fernández-Robin, Diego Yáñez

This paper aims to examine the effects of natural plants on satisfaction and loyalty in the hospitality servicescape and provides a theoretical framework explaining the underlying…

1875

Ensuring volunteer impacts, legacy and leveraging is not “fake news”: Lessons from the 2015 FIFA Women’s World Cup

Tracey J. Dickson, Simon Darcy, Caitlin Pentifallo Gadd

This study aims to explore the legacy potential of the FIFA Women’s World Cup (FWWC) 2015, for the host communities across Canada.

1107

Hotel guests’ social commerce intention: The role of social support, social capital and social identification

GuoQiong Ivanka Huang, Yun Victoria Chen, IpKin Anthony Wong

The purpose of this paper is to synthesize a dyadic theoretical model which takes social-oriented and individual-initiative drivers into account and illustrates a mechanism…

2085

Measuring hotel employee perceived job risk: dimensions and scale development

Chaowu Xie, Jiangchi Zhang, Yanying Chen, Alastair M. Morrison, Zhibin Lin

The main purpose of this study is to identify the dimensions of hotel employees’ job risk perceptions and develop a measurement scale for this construct.

1399

Multiple identities of a festival: Intended, communicated and perceived brand personality in the social media environment

Barbara Masiello, Enrico Bonetti, Francesco Izzo

This paper aims to understand how festival brand personality is built and managed in the social media environment by explaining the intended (by the organizers) festival brand…

1808

Engaging visitors of science festivals using augmented reality: asymmetrical modelling

Hossein Olya, Timothy Hyungsoo Jung, Mandy Claudia Tom Dieck, Kisang Ryu

This paper aims to explore a complex combination of four realms of the experience economy in formulating memories and satisfaction among festival visitors by using augmented…

1724

Authentic leadership and employees’ emotional labour in the hospitality industry

Zhenyuan Wang, Yunhui Xie

This study investigates the effect of authentic leadership on service employees’ emotional labour strategies, surface acting and deep acting, from a human energy perspective.

3567

Formation of customer-based brand equity via authenticity: The mediating role of satisfaction and the moderating role of restaurant type

María Eugenia Rodríguez-López, Salvador del Barrio-García, Juan Miguel Alcántara-Pilar

This study aims to examine the extent to which customers’ perceptions of restaurant authenticity facilitate the establishment’s customer-based brand equity (CBBE) – both directly…

2523

A deep acting perspective generation Y hotel employees’ workplace deviance

Yanping Yu, Haemi Kim, Hailin Qu

This study aims to develop a measurement scale to assess generation Y China hotel employees’ workplace deviance and then investigate the effect of generation Y employees’ deep…

1173

Adding dynamicity to consumer value dimensions: An exploratory approach to intrinsic values and value outcomes in the hotel industry

Raquel Sánchez-Fernández, Martina G. Gallarza, Francisco Arteaga

The purpose of this paper is to examine the dynamic nature of consumer value by proposing a causal model that shows the existence of sequentiality in value dimensions and in their…

Logics behind evading overnight taxes: a configurational analysis

Pietro Beritelli, Stephan Reinhold, Christian Laesser

Overnight taxes are controversial. They affect tourists’ consumption behavior and hotels’ profits. This potentially generates undesirable industry practices such as underreporting…

Service breakdown prevention: Delivering requisite variety and training for achieving the highly reliable service organization

Arch G. Woodside, Marylouise Caldwell, Jennifer Rebecca Calhoun

This study defines service breakdowns, service breakdown prevention, and “servicide” as they relate to service-dominant logic. The study reviews relevant relevant literature on…

Eco-innovation in hospitality research (1998-2018): a systematic review

Tanmay Sharma, Joseph Chen, Wan Yu Liu

Theoretical and empirical developments in academic literature have not been able to keep pace with the growing industry focus on eco-innovation and green hospitality practices…

2672

Testing moderating effects on the relationships among on-board cruise environment, satisfaction, perceived value and behavioral intentions

Francesco Calza, Margherita Pagliuca, Marcello Risitano, Annarita Sorrentino

This study aims to investigate both the relationships among the on-board environment, overall satisfaction, perceived value and behavioral intentions and the moderating effects of…

3366
Cover of International Journal of Contemporary Hospitality Management

ISSN:

0959-6119

e-ISSN:

1757-1049

ISSN-L:

0959-6119

Online date, start – end:

1989

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Prof Fevzi Okumus