International Journal of Contemporary Hospitality Management: Volume 29 Issue 9

Inside the sharing economy: Understanding consumer motivations behind the adoption of mobile applications

Ge Zhu, Kevin Kam Fung So, Simon Hudson

This paper aims to investigate what motivates consumers to adopt one of the emerging mobile applications of the sharing economy, ridesharing application. Using social cognitive…

The impacts of quality and quantity attributes of Airbnb hosts on listing performance

Karen Xie, Zhenxing Mao

With the prevalence of the sharing economy phenomenon, there are an increasing number of hosts on Airbnb who manage more than one listing. Managing more listings likely makes…

Regulating the sharing economy to prevent the growth of the informal sector in the hospitality industry

Colin C. Williams, Ioana Alexandra Horodnic

To tackle one of the main negative consequences of the sharing economy, namely, the growth of the informal sector, the purpose of this paper is to evaluate for the first time the…

Unraveling the diverse nature of service quality in a sharing economy: A social exchange theory perspective of Airbnb accommodation

Constantinos-Vasilios Priporas, Nikolaos Stylos, Roya Rahimi, Lakshmi Narasimhan Vedanthachari

This paper aims to investigate customers’ perceptions of the service quality facets of Airbnb accommodation using social exchange theory as a suitable conceptual framework to…

The complexity of purchasing intentions in peer-to-peer accommodation

Nikolaos Pappas

This paper aims to examine the complexity of attribute configurations affecting tourism decisions related to peer-to-peer accommodation and the sharing economy in destinations…

Value co-creation and co-destruction in the Airbnb sharing economy

Jeannette Camilleri, Barbara Neuhofer

This paper aims to develop a theoretical framework of value co-creation and value co-destruction of guest-host social practices facilitated through Airbnb in the sharing economy.

Developing a typology of disruptive customer behaviors: Influence of customer misbehavior on service experience of by-standing customers

Dogan Gursoy, Raine (Ruiying) Cai, Gerardo Joel Anaya

This paper aims to examine the phenomenon of disruptive service behavior: an act by a customer that negatively affects the service experience of other customers and to identify…

Airbnb – an exploration of value co-creation experiences in Jamaica

Abbie-Gayle Johnson, Barbara Neuhofer

Drawing upon the theoretical framework of the service-dominant (S-D) logic, value co-creation and social practices, this paper aims to investigate how value is co-created among…

The accommodation experiencescape: a comparative assessment of hotels and Airbnb

Makarand Amrish Mody, Courtney Suess, Xinran Lehto

Accommodations providers in the sharing economy are increasingly competing with the hotel industry vis-à-vis the guest experience. Additionally, experience-related research…

Consumer valuation of Airbnb listings: a hedonic pricing approach

Yong Chen, Karen Xie

This paper aims to identify a wide array of utility-based attributes of Airbnb listings and measures the effects of these attributes on consumers’ valuation of Airbnb listings.

Past experience, traveler personality and tripographics on intention to use Airbnb

Ka Yin Poon, Wei-Jue Huang

This study aims to identify the individual and trip characteristics that are associated with intention to use peer-to-peer accommodation, including past experience (users vs…

Network hospitality in the share economy: Understanding guest experiences and the impact of sharing on lodging

Allison Wiles, Alleah Crawford

The purpose of this study was utilize the experience economy to assess the value of the network hospitality experience for the guest and to develop a better understanding of…

Why travelers use Airbnb again?: An integrative approach to understanding travelers’ repurchase intention

Zhenxing Mao, Jiaying Lyu

The purpose of this study is to examine the psychological factors that motivate travelers to consider reusing Airbnb.

Amateur innkeepers utilization of minimum length stay restrictions

Jeffery Cole Kreeger, Scott Smith

The purpose of this paper is to determine how much the lodging shared economy (LSE) utilizes minimum length of stay (MLOS) controls to maximize revenue and reduce housekeeping…