Table of contents
A model of a patron's innovativeness formation toward a chain restaurant brand
Sunghyup Sean Hyun, Heesup HanThe purpose of this research is to create and test a model of a patron's innovativeness formation toward a chain restaurant brand.
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
Kisang Ryu, Hye‐Rin Lee, Woo Gon KimThe purpose of this study is to propose an integrated model that examines the impact of three elements of foodservice quality dimensions (physical environment, food, and service…
Desired privacy and the impact of crowding on customer emotions and approach‐avoidance responses: Waiting in a virtual reality restaurant
Johye Hwang, So‐Yeon Yoon, Lawrence J. BendleRecognizing that crowding in a restaurant waiting area forms a first impression of service and sets service expectations, the purpose of this study is to investigate the impact of…
The relationships among work values, burnout, and organizational citizenship behaviors: A study from hotel front‐line service employees in Taiwan
Ying‐Wen LiangThe purpose of this research is to identify that both work values and burnout are important predictors for promoting organizational citizenship behaviors (OCBs). Moreover, this…
Value management and activity based costing model in the Tunisian restaurant
Amel Ben Hadj Salem‐Mhamdia, Bahia Bejar GhadhabThe purpose of this study is to show how using value management (VM) together with activity based costing (ABC) for menu analysis helps managers to estimate contribution margins…
Event sponsorship by alcoholic and non‐alcoholic drinks businesses in India
Miguel Moital, Julie Whitfield, Caroline Jackson, Arjun BahlThis paper aims to examine event sponsorship decision making by the Indian drinks industry, comparing the non‐alcoholic and alcoholic drinks sectors.
Critical factors of wine tourism: incentives and barriers from the potential tourist's perspective
Mercedes Marzo‐Navarro, Marta Pedraja‐IglesiasWine tourism is emerging as a lucrative industrial sector, capable of generating considerable economic development, and there are numerous wine‐producing regions that would like…
Capacity optimization analysis for the MICE industry in Las Vegas
Li‐Ting (Grace) Yang, Zheng GuThe purpose of this study is to identify the optimal meetings, incentive travel, conventions, and exhibitions (MICE) capacity for Las Vegas and analyze the over‐ and…
ISSN:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus