International Journal of Contemporary Hospitality Management: Volume 23 Issue 7

Expatriation in the hotel industry: An exploratory study of management skills and cultural training

Gina Fe Causin, Baker Ayoun, Patrick Moreo

The purpose of this paper is to investigate the following expatriate issues as related to the hospitality industry, from the perspective of practitioners: the most important…

The changing face of competencies for club managers

Jason Paul Koenigsfeld, Joe Perdue, Hyewon Youn, Robert H. Woods

The purpose of this study was to update previous studies conducted on important managerial competencies used by private club managers by examining the importance and frequency of…

Understanding restaurant tipping systems: a human resources perspective

Ingrid Y. Lin, Karthik Namasivayam

The present study aims to examine the different restaurant tipping systems on perceived fairness, distributive justice, and control from employees' perspective.

Recent research in hospitality financial management

Henry Tsai, Steve Pan, Jinsoo Lee

The purpose of this paper is to review and synthesize published contemporary hospitality financial management research from 1998 through 2009 and provide future research…

Determinants of hotel room price: An exploration of travelers' hierarchy of accommodation needs

Ziqiong Zhang, Qiang Ye, Rob Law

This study aims to examine whether and how hotel class, attributes of the room, quality, location, cleanliness, and service influence room rates in hotels.

Restaurant QSC inspections and financial performance: an empirical investigation

Robin B. DiPietro, H.G. Parsa, Amy Gregory

The purpose of this paper is to determine the relationship between QSC (quality, service and cleanliness) inspection scores and financial performance in quick service restaurants.

Investigating the key factors affecting behavioral intentions: Evidence from a full‐service restaurant setting

Dev Jani, Heesup Han

This study aimed at investigating factors that contribute to increasing full‐service restaurant customers' behavioral intentions. Unlike previous research, this study integrated…

Editorial

Fevzi Okumus