International Journal of Contemporary Hospitality Management: Volume 21 Issue 7

Origins of the commercial hospitality industry: from the fanciful to factual

Kevin D. O'Gorman

This paper aims to explore some of the different historical roots of commercial hospitality in three distinct epochs with the intention of promoting further empirical research and…

Hotels on fire: investigating consumers' responses and perceptions

Aikaterini Vassilikopoulou, George Siomkos, Kalliopi Chatzipanagiotou, Amalia Triantafillidou

This paper aims to investigate the consumer responses associated with crises in the hotel industry. More precisely, the current research explores the factors that affect consumer…

Wine tourism development from the perspective of the potential tourist in Spain

Mercedes Marzo‐Navarro, Marta Pedraja‐Iglesias

The main objective of this study is to determine the factors that could have an impact on intentions to participate in regional tourism activities related to wine, from the…

Dimensions of a high performance management system: An exploratory study of the US casual restaurant segment

Kevin Murphy, Michael Olsen

The objective of this research is to conduct an exploratory study that will gain consensus among restaurant industry professionals, academics and outside industry experts on the…

Understanding attributes affecting selection of private kitchens

Eric S.W. Chan, Louisa Lam

Private kitchens have grown significantly in the past few years in Hong Kong and have become popular in the catering industry. This study aims to examine the expectations and…

Nutritional information on restaurant menus: Who cares and why restauranteurs should bother

Bharath Josiam, Charles Foster

Dining out is integral to the American lifestyle. Diners want to make informed choices. The purpose of this research is to measure consumers' need for, and attitudes toward…

Biometric technology: the future of identity assurance and authentication in the lodging industry

Leonard A. Jackson

The purpose of the paper is to provoke thought and perhaps response to a new form of identity assurance and security in the lodging industry. For a fact, biometric technology is…

Descriptive menus and branding in hospital foodservice: a pilot study

Heather Hartwell, John Edwards

The purpose of this paper is to evaluate consumer's perceptions towards descriptive menus and branding in hospital foodservice. This research is unique in its focus; earlier work…

Editorial

Fevzi Okumus