International Journal of Contemporary Hospitality Management: Volume 21 Issue 1

The relationship between outsourcing and organizational performance: Is it myth or reality for the hotel sector?

Tamer Bolat, Özgür Yılmaz

The purpose of this study is to investigate empirically the impacts of outsourcing, and to examine the relationship between the outsourcing process and organizational performance…

Motel accommodation: trigger points to guest accommodation selection

Tim Lockyer, Linda Roberts

The understanding of the factors that influence the selection of accommodation by guests is an important issue for international accommodation providers. The purpose of this…

Elucidating the aesthetic and operational characteristics of UK boutique hotels

Wai Mun Lim, Mel Endean

The paper seeks to clarify the aesthetic and operational characteristics of UK boutique hotels so as to obtain a clearer definition of boutique hotels.

The characteristics of IT investment decisions and methods used in the US lodging industry

Ersem Karadag, Cihan Cobanoglu, Clay Dickinson

The purpose of this study is to examine and to compare the most utilized information technology (IT) investment decision methods between hotels with centrally managed IT, and…

Wine list engineering: categorization of food and beverage outlets

Irene Gil, Gloria Berenguer, María Eugenia Ruiz

The purpose of the paper is to identify and measure the main standards of the wine lists of upscale restaurants.

Franchisor's ongoing support and franchisee's satisfaction: a case of ice cream franchising in Korea

Eugene Y. Roh, Ji‐Hwan Yoon

The primary purpose of this research is to investigate franchisees' satisfaction based on franchisors' pre‐opening support, central purchasing, congeniality and ongoing business…

What environmental factors influence creative culinary studies?

Jeou‐Shyan Horng, Yi‐Chun Lee

This study aims to explore and analyze the extrinsic environmental factors that influence the development of culinary creativity.

Managers' perceptions of tacit knowledge in Edinburgh's Indian restaurants

Faurouk Abdullah, Arthur Ingram, Rita Welsh

This paper aims to explore tacit knowledge and managers’ supervision styles in a sample of Edinburgh's Indian restaurants.

Managing Destination Marketing Organisations. The Tasks, Roles and Responsibilities of the Convention & Visitors Bureau Executive

Marianna Sigala

Editorial

Fevzi Okumus